Privacy Policy

Effective Date: August 1, 2026

Welcome to Golden Tiger Casino. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services in New Zealand. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

• Personal Identification Information: Name, date of birth, email address, postal address, phone number, and other information you provide when registering an account or contacting us.
• Verification Information: Documents and data required to verify your identity and age, as part of our compliance with New Zealand laws and regulations.
• Financial Information: Payment details such as credit/debit card information, bank account details, and transaction history.
• Usage Data: Information about how you use our website and services, including IP address, browser type, device information, pages visited, and time spent on the site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect data about your interaction with our services.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services, including account management and customer support.
• To verify your identity and comply with legal and regulatory requirements in New Zealand, including anti-money laundering (AML) and responsible gambling obligations.
• To process payments and transactions securely.
• To improve our website, services, and user experience.
• To communicate with you about your account, promotions, updates, and other relevant information.
• To detect, prevent, and address fraud, security issues, or other illegal activities.

3. Disclosure of Your Information

We may disclose your personal information to:

• Our service providers and partners who assist in operating our business and providing services, under strict confidentiality agreements.
• Regulatory authorities and law enforcement agencies as required by New Zealand law or to protect our legal rights.
• Third parties in connection with a merger, acquisition, or sale of assets, provided that the recipient agrees to protect your information in accordance with this Privacy Policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Under New Zealand’s Privacy Act 2020, you have the right to:

• Access and request a copy of your personal information we hold.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal and contractual restrictions.
• Object to or restrict certain processing of your personal data.
• Withdraw consent where processing is based on your consent.

To exercise these rights, please contact us using the details below.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control or disable cookies through your browser settings; however, some features of our site may not function properly without cookies.

8. International Transfers

Your information may be transferred to and processed in countries outside New Zealand. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a person under 18, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Golden Tiger Casino
Email: [email protected]
Phone: +64 9 123 4567
Address: 123 Tiger Street, Auckland, New Zealand

Thank you for trusting Golden Tiger Casino with your personal information.